How to get good customer service
If you know me, you know that I value the following: Rules Common sense Good customer service I found myself at the intersection of those 3 things when I tried to return an air...
Tagged: rave
I love Taiwan
I know what y’all are thinking…“is there any place that he DOESN’T love?” To which the answer is, clearly you don’t know me very well. A few weeks ago I went to Taiwan for my...
Bad customer service will be the death of me
Few things gets my blood boiling like a bad customer service experience. In fact, I’m pretty sure I have shortened my own life expectancy by 10 years because I get so angry while talking...
Paris, Je t’aime
I like to think that I could live there, but don’t think I’d be able to deal with having seasons. It’s nice being in California, where I can play volleyball outdoors almost every weekend...
I love San Francisco (in early October)
Winter has officially started in the bay area (i.e., it began raining today). It’s a bit depressing, but I can be grateful that I’m not living in Seattle or any other place where it...
I love Los Gatos
This past weekend I was very excited to discover Amour Patisserie, an upscale bakery right down the street from one of my other favorite bakeries, Fleur de Cocoa. I was actually kind of upset to...
Love this Ted!! It is a good reminder for me to always be curious about others, even if I am…